Unlike the first interview that kept me waiting
for two weeks, Barbara called me back two days later and said they were
going to Fed-Ex me the offer and wanted to confirm the address to send
the offer letter to. The next day I got the letter. The salary was OK,
two thousand less than I was currently making at PEC, but I would get a
$5,000 signing bonus and 3,500 stock options shares. Josh was listed as
the hiring manager, which I thought was good as he seemed more mellow
than Brayton. I immediately signed it and FedEx ’ed it back the same
day. The start date was a little more than two weeks away, March 27th.
The following day it felt really good to give my two week notice at PEC
I was really excited about the AOL stock options, they were going to
make me rich. I had read all sorts of stories in the news about
employees of tech startup companies becoming millionaires from their
stock options and AOL was one of the leading tech companies. For
those that are not familiar with stock options, let me explain how it
works. First you don’t get the stock for free, you have to buy it. What
the options do is to let you buy the stock in the future but at the
price they were when you got the options. Assuming the value of
the company’s stock goes up, one can make considerable money. This
seemed like a good bet, AOL’s stock had doubled, then split and doubled
again several times in the few years the company had been in existence.
In December of 1999 AOL shares were worth $94. By March of 2000 when I
got my options, they had dropped a bit to $79 a share. Still, I was sure
it would go back up and I would make a lot of money.
In my acceptance letter it said my first day I was to report directly to
the Head Quarters building for a full day of orientation. I arrived
Monday and parked in the parking lot out front and went into the lobby
and told the receptionist I was a new hire there for orientation and she
look up my name on a list, gave me a pre-made name tag, and told me to
go wait over there with the others, pointing to a group of people. A few
minutes later a woman came and announced she was from the Human
Resources group and would be doing our orientation and to follow her.
It turned out there were about a dozen new hires, which the HR woman
said was a pretty typical week. It was a well-organized day although
mostly boring. After a short promotional video about AOL, we did all
sorts of paperwork, insurance options, flex spending accounts, 401K, and
so on and given a stack of papers to review and sign. Lunch of
sandwiches were brought in, and it continued into the afternoon. We each
had our photo taken and official AOL badges were made that also were key
cards to the doors of buildings we were authorized to access
When I interviewed, the Internet Services group was located in the
datacenter but since then the brand new CC3 building was completed and
the group had just moved into it the weekend before I started. The CC3
building was located next door to the datacenter and across the street
from the HQ-CC1-2 building. So the second day of work I report to
the brand new CC3 building, entering the lobby and using my key card to
go up to the sixth floor where the Internet Services group had just
moved to the weekend before. I exit the elevator on the sixth
floor and look around, a maze of five-foot-high cubicles going off to
the left and to the right. Ok, not quite a “Creative Center” I thought,
more of “Created Cubicles” like something out of a Dilbert comic strip.
I always arrived at work a few minutes after eight and looking around I
didn’t see a soul. Barbara said she would be there, so I wandered
around and soon find her in a cubicle across from the VP. I found out
later she was the administrative assistant not only for the VP but the
entire department. She warmly greeted me, showed me where the office
supplies were, and then shows me to my cubicle and tells me that Brayton
will be in shortly. “Brayton?” I said, “I thought I would be
working for Josh.”, she says no, they had discussed it and decided I was
a better fit in Brayton’s group. I was a bit surprised as my offer
letter listed Josh as the hiring manager, but actually I did like the
more technical job with Brayton better.
Brayton showed up not long after and spent quite a bit of the morning
describing the job in more detail. Internet Services (IS) provide
computer hosting services to other groups within AOL. IS had a whole
team of web, system, database and network administrators who set up and
managed all the servers at AOL. That, I learned later, is a lot of
servers, thousands of servers, enough to provide internet services to 30
million users. I remember the first time I went into the data
center, row after row of servers, and that was just one 10,000 square
foot room, the DC1 data center had six such rooms, 60,000 sq ft total,
and AOL had multiple such datacenters. IS also provided hosting
services to about twenty non-profit organizations. But the biggest thing
was just starting with the upcoming acquisition of Time Warner who many
different divisions had computers and websites scattered in disparate
datacenters around the country. As a projected cost savings to the
merger, many of those Time Warner computer systems would be moved to AOL
owned datacenters. That would become the main focus of my job.
It sounded like great fun to me. Brayton took me out to lunch that
first day and when I returned back to my cubicle, I found the IT person
had delivered a laptop, docking station, and monitor to my cubicle. Part
of orientation was a list of instructions on how to get set up with
access, mail and a few other things so I spent most of the afternoon
noon doing that and left the office about 4:45 and was home by 5:15. It
was nice to commute against rush hour traffic.
The next day I got into work by 8:15 and arrive at my cubicle to find my
laptop was gone. Brayton was in his office, so I went in and tell him my
laptop is gone. He asks where I last had it and I said I left it in my
cubicle when I went home the day before. He tells me I should
always take it with me when I go home as he reaches into his bottom desk
drawer and pulls out my laptop. Ok, I didn’t think it was funny
but they gave me a nice computer bag full of accessories so I took my
laptop home at the end of each day after that.
Updated: 05-03-2024